Privacy Policy (Last updated: May 30, 2024)

Ganzan Co., Ltd.** (hereinafter referred to as "the Company") hereby establishes the following privacy policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "this Service").

Personal Information

Personal Information" refers to "Personal Information" as defined in the Personal Information Protection Law, and means information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in such information, and data related to facial appearance, fingerprints, voiceprints, and insurer number on a health insurance card that can identify a specific individual from the information alone (personal identification information).

Method of Collecting Personal Information

The Company may ask for personal information such as name, phone number, email address, and credit card number when a user registers to use this Service. Additionally, the Company may collect transaction records and payment information, including personal information, between the user and the Company's partners (including information providers, hereinafter referred to as "Partners").

Purpose of Collecting and Using Personal Information

The purposes for which the Company collects and uses personal information are as follows:

1. To provide and operate the Company's services
2. To respond to inquiries from users (including identity verification)
3. To send emails about new features, updates, and other services offered by the Company that users are currently using
4. To contact users as needed for maintenance, important notices, etc.
5. To identify users who violate the terms of use or attempt to use the service for fraudulent or unjust purposes, and to refuse their use
6. To allow users to view, modify, and delete their registration information and view their usage status
7. To charge users for paid services
8. For purposes incidental to the above purposes

Change of Purpose of Use

1. The Company shall only change the purpose of use of personal information when it is reasonably deemed relevant to the purpose before the change.
2. In the event of a change in the purpose of use, the Company shall notify the user of the changed purpose by the method prescribed by the Company or publicly announce it on this website.

Provision of Personal Information to Third Parties

1. Except in the following cases, the Company will not provide personal information to third parties without prior consent from the user. However, this excludes cases permitted by the Personal Information Protection Law and other laws and regulations.
- When it is necessary for the protection of human life, body, or property, and obtaining the user's consent is difficult
- When it is particularly necessary for improving public health or promoting the sound growth of children, and obtaining the user's consent is difficult
- When it is necessary to cooperate with a national agency, local government, or its entrusted person in executing the affairs stipulated by laws and regulations, and obtaining the user's consent may impede the execution of such affairs
- When the following matters have been notified or announced in advance, and the Company has notified the Personal Information Protection Commission:
1. Including provision to third parties in the purpose of use
2. Items of data provided to third parties
3. Means or method of provision to third parties
4. Stopping the provision of personal information to third parties at the user's request
5. Method of accepting the user's request

2. Notwithstanding the provisions of the preceding paragraph, the following cases do not fall under the category of third parties:
- When the Company entrusts the handling of personal information in whole or in part within the necessary range to achieve the purpose of use
- When personal information is provided as a result of a merger or other business succession
- When personal information is used jointly with a specific person, and the user has been notified in advance or is in a state where the user can easily know the items of personal information to be used jointly, the scope of the person using it, the purpose of use of the person using it, and the name or title of the person responsible for the management of the said personal information

Disclosure of Personal Information

1. When a user requests the disclosure of personal information, the Company will disclose it to the user without delay. However, if the disclosure falls under any of the following cases, the Company may not disclose all or part of it, and if it decides not to disclose, it will notify the user without delay. A fee of 1,000 JPY per case will be charged for the disclosure of personal information.
- When there is a risk of harming the life, body, property, or other rights and interests of the user or a third party
- When there is a risk of significantly hindering the proper execution of the Company's business
- When it violates other laws and regulations

2. Notwithstanding the provisions of the preceding paragraph, in principle, the Company will not disclose information other than personal information such as history information and characteristic information.

Correction and Deletion of Personal Information

1. If a user's personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete the personal information (hereinafter referred to as "Correction, etc.") according to the procedures prescribed by the Company.
2. If the Company determines that it is necessary to respond to the request as described in the preceding paragraph, the Company will make the Correction, etc. without delay.
3. When the Company makes the Correction, etc. based on the preceding paragraph or decides not to make the Correction, etc., it will notify the user without delay.

Suspension of Use of Personal Information, etc.

1. When the Company is requested by the user to suspend or delete the use of personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that it is being handled beyond the scope of the purpose of use or that it was obtained by fraudulent means, the Company will conduct the necessary investigation without delay.
2. Based on the results of the investigation described in the preceding paragraph, if it is determined that it is necessary to respond to the request, the Company will suspend the use of the personal information, etc. without delay.
3. When the Company suspends the use, etc. based on the preceding paragraph or decides not to suspend the use, etc., it will notify the user without delay.
4. Notwithstanding the preceding two paragraphs, if the Suspension of Use, etc. involves a large amount of cost or it is otherwise difficult to perform the Suspension of Use, etc., and if alternative measures can be taken to protect the user's rights and interests, the Company will take such alternative measures.

Changes to Privacy Policy

1. The contents of this Policy may be changed without notifying the user, except for matters otherwise stipulated by law or this Policy.
2. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Contact for Inquiries

For inquiries regarding this Policy, please contact the following:

Address: 706-3 Tanushimaru, Tanushimaru-machi, Kurume-shi, Fukuoka, Japan
Company Name: Ganzan Co., Ltd.
Email: info@wabi-sabi.fun